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Laz-y Boy…Something you should know…

Posted by Pete | Posted in News | Posted on 12-03-2016


We bought a new recliner…A lazy boy…Our old one was about 10 years old and had served us well. We bought this new one and the sales person said that they would not haul the old one off. We asked if the delivery crew would move the old one to the garage. Yes, of course, was the reply, so I did not seek help to move it. When the delivery crew got here they said , no we are not suppose to move your chair. If we do there will be an extra charge. Well sir, I have a pretty quick temper at times and today was one of them. I uttered a few expletives and grabbed the chair and started moving it by myself. Only thing, that wasn’t too smart as I have a 50 pound weight limit due to by-pass surgery and a second surgery to repair broken tie around my rib cage several months later because I lifted a mattress….. One of the crew did help me get it through the door and a couple of time when I got caught on something trying to drag the chair. If Lazy Boy had told me up front that there was a charge or that the crew would not help I would have arranged for someone to help me. So, if you are buying from Lazy Boy, you better make sure you know all the things they are going to charge you for. And you cannot even pay them to haul off the old one, keep that in mind. You might want to compare shop for your next recliner…..

Comments (2)

The moral of this story appears to be to stay away from Laz-y Boy. Laz-y Boy seems to exhibit that problem just about everywhere. We buy our recliners from Best Buy that cheerfully hauls off the old one with no extra charge other than the delivery charge for the new one. In Little Rock, Laz-y Boy has a new, extremely fancy building that looks very elegant, like the Taj Mahal. Their customer service seemed to dip into the pit about the time they moved into that building. Who wants lazy boy furniture anyway? It will just make one lazy.

Yeah, I was very disappointed in the attitude of the crew doing the delivery as the storage for the old one was out the front door and then into the second garage door. Not very far but too far for me to handle by myself.

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